Credit Controller - Russian Speaker
14-7-2021 | Амстердам, Нидерланды
Main Responsibilities:
- Contact customers regarding overdue accounts to settle balances immediately in full;
- Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;
- Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;
- Ensure that allocation issues are handled satisfactorily by working closely with the Accounts Receivable Team;
- Actively note and document customer payment issues and communications;
- Be proactive in increasing the number of accounts that pay by Direct Debit, where available;
- Perform in accordance with business policy and procedures;
- Handle ad hoc issues and projects, whenever required
Requirements:
- Previous experience of collections or Credit Control is a big plus;
- You MUST be fluent in English and Russain
- Excellent communication & interpersonal skills (in all levels of business);
- Strong negotiating skills – Able to negotiate assertively when required;
- Strong organizational and time management skills;
- Analytical – ability to identify risks;
- Ability to work independently as well as in a team – Strong team player;
- Proficient in Excel;
- Knowledge of SAP is a plus.
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