Credit Controller - Russian Speaker

Main Responsibilities:

• Contact customers regarding overdue accounts to settle balances immediately in full;
• Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;
• Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;
• Ensure that allocation issues are handled satisfactorily by working closely with the Accounts Receivable Team;
• Actively note and document customer payment issues and communications;
• Be proactive in increasing the number of accounts that pay by Direct Debit, where available;
• Perform in accordance with business policy and procedures;
• Handle ad hoc issues and projects, whenever required

Requirements:

• Previous experience of collections or Credit Control is a big plus;
• You MUST be fluent in English and Russain
• Excellent communication & interpersonal skills (in all levels of business);
• Strong negotiating skills – Able to negotiate assertively when required;
• Strong organizational and time management skills;
• Analytical – ability to identify risks;
• Ability to work independently as well as in a team – Strong team player;
• Proficient in Excel;
• Knowledge of SAP is a plus.

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