Customer Service Russian
22-12-2021 | Южная Голландия, Нидерланды
Main Responsibilities:
- Responds to customer service inquiries regarding company products, features and/or services
- Call customers to renew their subscriptions, upsell services, and obtain customer satisfaction feedback
- Input sales orders, payments, and help customers activate their service
- Update clients’ accounts to maintain data integrity
- Troubleshoot basic technical customer issues with service activation and operation
Requirements:
- Excellent communication skills
- A warm, approachable, outgoing manner
- Enjoys helping people and is customer focused
- Experience using database management systems
- Fast learner and self-starter
- Team player
- Bachelor’s degree preferred
- Technical expertise preferred
- Fluent in English and Russian
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