Customer Service Support

Our main focus is delivering the ultimate experience for our customers during their breakdown and give them a long-lasting impression of our brand. As an uptime Coordinator you will go the extra mile and communicate between the customer, driver and dealer to find solutions to get the vehicle back on the road.

• You will manage these breakdown cases all over Europe in the customers native language and handle essential information within our designated systems.
• You always focus on the customer needs and follow the defined breakdown process.
• For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.

Are you the one?

• Customer orientated
• Positive attitude, highly motivated and strong communication skills
• Eager to share and learn and exceed expectations at every opportunity
• Support your team to develop your knowledge
• Willing to work in a flexible shift system
• Fluent in English, Polish + Czech or Russian
  • any other language is an asset