Customer Supporter

Main Responsibilities:

• Support of "Digital Farming" applications - by phone and e-mail - for the Russian market
• Creation and maintenance of knowledge database and training material
• Close cooperation with internal departments such as IT, Marketing, Sales, Product Management
• Representing the software solutions at international agricultural trade fairs
• Ensuring success and progress of the company AND customers as well as long-term customer retention

Requirements:

• Successfully completed studies ideally with focus on agriculture / agribusiness, crop science or comparable educational background
• Preferably first professional experience in customer service, but not a requirement
• Good knowledge of English and fluent Russian
• Excellent communication skills, high service and customer orientation, empathy as well as confident and convincing appearance