Sales Associate
21-7-2021 | Копенгаген, Дания
Main Responsibilities:
- Sales Achievements
- Ensures a unique and exceptional client experience during a sale
- Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapts according to clients’ needs and motivations
- Strives to always improve and surprise the clients
- Deals with ease during negotiations and objections
- Transmits the passion and values of the Maison
- Acts as the privileged contact for the client(s) in case of Care Service
- Meets individual and boutique targets, both quantitative and qualitative
- Client Relationship & Portfolio Development
- Cultivates strong client relationships and develops client loyalty
- Efficiently develops the client portfolio
- Executes targeted CRM actions
- Participates to client events and acts as an Ambassador of the Maison
- Daily Boutique Operations
- Respects all group, Maison and boutique policies and procedures
- Participates to inventories
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
- Assists with special projects when requested
Requirements:
- Strong interpersonal & communication skills in English, Swedish and one of the following languages; Chinese (Mandarin) or Russian
- Excellent commercial / sales skills and product knowledge
- Strong service and client focus / orientation & network
- Team spirit / team player
- Open to learn and to develop
- Being able to multitask & flexible mindset
- At least completed vocational commercial education
- Min. 2-3 years successful working experience in a Sales Associate role in the Luxury Retail Industry (experience with Watches & Jewelry is a plus).
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