Sales Associate

Main Responsibilities:

• Sales Achievements
• Ensures a unique and exceptional client expe­rience during a sale
• Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapts according to clients’ needs and motiva­tions
• Strives to always improve and surprise the clients
• Deals with ease during negotiations and objec­tions
• Transmits the passion and values of the Maison
• Acts as the privileged contact for the client(s) in case of Care Service
• Meets individual and boutique targets, both quantitative and qualitative
• Client Relationship & Portfolio Development
• Cultivates strong client relationships and deve­lops client loyalty
• Efficiently develops the client portfolio
• Executes targeted CRM actions
• Participates to client events and acts as an Ambassador of the Maison
• Daily Boutique Operations
• Respects all group, Maison and boutique policies and procedures
• Participates to inventories
• Participates to the set up and breakdowns at opening and closing of the boutique
• Participates to the implementation of Visual Merchandising guidelines
• Assists with special projects when requested

Requirements:

• Strong interpersonal & communication skills in English, Swedish and one of the following languages; Chinese (Mandarin) or Russian
• Excellent commercial / sales skills and product knowledge
• Strong service and client focus / orientation & network
• Team spirit / team player
• Open to learn and to develop
• Being able to multitask & flexible mindset
• At least completed vocational commercial education
• Min. 2-3 years successful working experience in a Sales Associate role in the Luxury Retail Industry (experience with Watches & Jewelry is a plus).

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