Technical Customer Support Consultant
24-11-2021 | Хофддорп, Нидерланды
Main Responsibilities:
- You will instruct on the use of our in-house diagnostic analyzers
- You will coordinate and assist with equipment installations and troubleshoot hardware technical problems as well as software integration issues.
Requirements:
- The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator. It is important to have strong computer and technical skills, with the aptitude to learn applicable software and hardware.
- Fluent in Russian and proficient in English
- A proven track record of providing extraordinary customer service
- You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions
- You are experienced in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful. Networking and/or software support is a plus.
- Strong written and verbal communication skills; strong interpersonal skills with the ability to establish rapport quickly
- Strong organizational skills, especially in a multi-tasking environment
- You possess an associate’s or bachelor's degree in a computer -elated discipline or scientific discipline is preferred or equivalent combination of education and experience.
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