Wholesale & Franchise Coordinator Eastern Europe

Main Responsibilities:

• Contact new and existing customers every season;
• Research and target new customers and identify areas for growth;
• Database upkeep and creation;
• Order entry and back office activities;
• Participate in the organization and management of the sales campaign;
• Prepare sales report and analysis (seasonal, daily during sales campaign, and upon specific requests);
• Ensure customers’ seasonal orders are in line with company budgets and requirements;
• Constant contact with customers throughout the season to monitor performance, deliveries, any problems
• Chase payments when necessary;
• Support the Manager with administration, correspondence, phone calls and general running of the sales team;
• Regular travel to the region to hold product/brand trainings; visit existing and prospective customer; market visits;
• Liaise with other departments (Customer Service, Finance, VM, Marketing) within the company.

Requirements:

• At least 3 years of similar experience acquired in the fashion industry, previous experience of account management for luxury RTW and Accessories, particularly on accounts in in Russia and Eastern Europe;
• Proven track record in achievement of sales targets;
• Passion for Customers & Service;
• Commercial/Brand Awareness;
• Drive for results and ability to work under pressure and independently;
• Willing to travel;
• Microsoft Office experienced (Excel in particular);
• Fluent in English and Italian as well as Russian.

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